31 January, 2019

Tricks To Use When Searching For Online Transcription Services

By Joshua Martin


Businesses and individuals will often want to have their audio files transcribed into text. This is a tedious job that requires the engagement of experienced transcribers. There are freelancers and online transcription services that promise quality work. However, only a few deliver to the expectations of their clients. How can you get a reliable service provider to handle your files and give you a stress-free experience?

Verify whether the target transcribers are trained and to what level. Training targets the use of particular software, how to produce standard scripts and handling different accents, among other elements. While some transcribers are trained in institutions, others learn on the job. With training comes accuracy, better customer service and a good delivery speed.

Are the target transcribers experienced enough to deliver quality work. Experience helps the transcribers to understand accents, dialects and context. It also ensures that the transcripts are delivered in the way you desire. There are fewer chances of errors when you engage experienced transcribers. This will reduce the time it takes to complete the work. An experienced transcriber understands what quality work means and will deliver exactly that.

References help you to choose a transcriber. Demand to talk to clients who have been served by the transcriber in the recent past. With their contact details, you can inquire about the cost of transcribing, whether the scripts met expected standards and whether the target transcriber was good at customer care. Through experience, the clients will either recommend the services or discourage you from ordering these services.

A referral is also an excellent way to get quality services. The best referrals are from associates and clients who have been served by your target transcriber. Friends, relatives and associates are in a good position to make the referral. A helps you avoid amateurs and transcribers with poor quality work. It is fast because it saves you the hustle of hiring amateurs. You also have prior knowledge of customer service, quality of work and cost, among other elements.

Does the company have the capacity to handle your project? This calls for possession of the right tools like laptops and computers, software and skilled personnel. You also need commitment on the time for delivery. If the transcribers have a lot of work on their hands, they will delay delivering on yours. The transcribers must also be in a position to handle your quality of files.

How much will it cost you to complete the work? Different companies and freelancers have varying methods of determining the cost. Some will base the cost on audio hours while others offer discount based on quantity. The quality of audio files you provide will also affect pricing. Get a customized package that allows you to get value for money.

Reviews of transcribers online will help you make the right choice. These reviews come from clients who contracted the said service providers. Only work with companies and freelancers who guarantee the security of your files and the information they contain. Through experience, you will get quality work.




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