28 July, 2013

Tips On How To Develop And Run Your High Growth Whale Tour Business

By Bart Jameson


Every whale watching tour boat business is unique, and yours is no exception. Different types of businesses and different amounts of investment totals can make a difference in the way that you expand your business. However, there are a few basic steps that every business should follow in order to grow. The following tips will help you learn them.

Cold calling is tough tour boat company. You might not want to pick up the phone out of fear of rejection. As stupid as this sounds, simply remind yourself that nothing bad can arise. Who cares if a cranky old boss decides to yell at you? If the receptionist doesn't put you through you'll be just fine. Pick up the phone and dial for dollars, not friends.

Committing to your whale watching tour boat business wholeheartedly will need a lot of dedication towards your business. Not only are you needed to devote time but also your complete sense of responsibility to make the tour boat company a success. This single minded focus is essential to get it right without a major hitch.

When a customer buys a product from you, he wants to be confident that he will get his money's worth. However, sometimes products are broken or below quality. For this reason, you should offer a money-back guarantee. If a customer gets a defective product, they can simply return it to your whale watching tour boat business.

Give something extra to your customers. Customers play a significant role in the reputation of a whale watching tour boat business. Whenever they come in your office give them a cup of tea or coffee which can make happy and your reputation will also be increased in their eyes.

You have to focus on selecting the experienced and professional employees. Furthermore, you must take your employees into confidence, and should look to extract the best out of them. It can result in a win-win situation for everybody resulting in the growth of your whale watching tour boat business.

Creating a franchise is one technique to grow your whale watching tour boat business, look at Subway for example. To establish a franchise you will need some partners and a few strategic plans. Search Google and 'how to start a franchise'. It's not a facile process, but it will pay off in the end.

Because policies are designed to give assistance to employees and managers, it is best practice to make a reminder to review and update your policy manual every three years. You can make the review and update process a possibility to engage managers - which provides a good refresher on the policies they are to enforce.

If you want your employees to be punctual you must set the example and be on time yourself, even though you are the boss. Set the proper precedent to show how important punctuality is to adding to the tour boat company's overall profits.




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